pamantoto Privacy Policy
This page describes what we collect when you use pamantoto and how we keep that data protected. We take your privacy seriously — our commitment is to be transparent about what information we gather, who can access it, and how long we store it.
When you create an account on pamantoto, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place bets on Liga 1, Piala AFF, live dealer games, or slots, we collect data necessary to verify your identity, process payments, and comply with regulations. This policy explains exactly what that means, your rights, and how to contact us if you have concerns.
Our approach is simple: we collect only what is needed, keep it secure, and never sell it to third parties. Read on to understand how pamantoto handles your information.
What We Collect on pamantoto
We collect information in three main categories on pamantoto:
Account Information
When you register a pamantoto account, we ask for your email address, phone number, and basic profile details (name, date of birth, address). We use this information to create your account, send you notifications, and keep your account secure. Your email and phone are also used for password recovery and two-factor authentication codes.
Identity & Verification Data
Before your first withdrawal, we require identity verification (KYC). You upload a government ID (passport, national ID card) and proof of residence (utility bill, rental agreement). We collect these documents to comply with anti-money-laundering regulations and to confirm you are who you claim to be. These documents are stored securely on pamantoto and are never shared with external marketers or advertisers.
Payment & Transaction Data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the deposit amount, timestamp, and payment method. We also track your withdrawals, stakes placed on Liga 1 betting or Aviator slots, and your account balance. This data helps us process refunds, dispute chargebacks, and analyse fraud patterns on pamantoto.
Gameplay & Betting History
We record every bet you place on pamantoto — Liga 1 matches, Piala AFF tournaments, live dealer tables, Aviator, togel, Tembak Ikan, all of it. We store your stake, the outcome, and the timestamp. This data allows us to calculate your weekly cashback, determine your loyalty tier, and resolve disputes if you question a result. Your betting history remains private and is visible only to you and our support team (when you contact us).
Technical & Device Data
When you access pamantoto via web browser or Android app, we collect technical information: your IP address, device type, operating system, browser version, and approximate location (based on IP). We use this to detect suspicious login attempts, prevent account takeovers, and improve platform performance. We do not track your precise location without consent.
- Account data
- Email, phone, name, date of birth, address — used for account creation and security.
- Identity documents
- Passport or ID card, proof of residence — required before first withdrawal on pamantoto.
- Payment records
- Deposit and withdrawal amounts, payment method, dates — kept for dispute resolution and compliance.
- Betting history
- Every stake, result, and timestamp — used to calculate cashback and tier progression on pamantoto.
- Technical data
- IP address, device type, browser — collected to prevent fraud and improve our platform.
How We Use & Protect Your Data on pamantoto
We use your data only for purposes directly related to operating pamantoto. We never sell your information to advertisers, data brokers, or third-party marketing firms. Here is how we handle it:
Data Processing & Third Parties
Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners) receive limited information necessary to process your deposits and withdrawals. These partners have their own privacy policies and are bound by data protection agreements. We do not share your betting history or personal details with them beyond what is required for the transaction.
We may store data on servers outside Indonesia. This means your information may be processed in jurisdictions with different privacy laws. However, we apply the same security standards regardless of server location — all data is encrypted in transit and at rest on pamantoto.
Data Retention & Deletion
We keep your account data for as long as your pamantoto account exists. After you close your account, we retain financial records for seven years (required by anti-money-laundering rules). Identity documents (ID, proof of residence) are deleted after three years on pamantoto unless legal or regulatory reasons require longer retention. You can request a copy of your data or ask us to delete it by contacting our support team — we respond within 30 days.
Security Measures on pamantoto
We use industry-standard encryption (TLS 1.2+) to protect data in transit. Your password is hashed and never stored in plain text. We enable two-factor authentication to prevent unauthorised account access. Our servers have firewalls, intrusion detection, and regular security audits. We do not guarantee absolute security — no platform can — but we implement reasonable measures to protect your information on pamantoto.
Cookies & Tracking on pamantoto
Our website uses cookies to remember your login session, language preference, and settings. These are functional cookies necessary to operate pamantoto. We do not use third-party advertising cookies that track you across websites. If you disable cookies in your browser, some pamantoto features may not work correctly.
Your Rights & Contact
You have the right to access, correct, or request deletion of your personal data on pamantoto. You can update your account details in your settings. If you want a copy of all data we hold about you, or if you believe we have misused your information, contact us at our support email or live chat. We will respond within 30 days on pamantoto.
Our support team is available via live chat, email, and in-app messaging. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and have privacy concerns, we encourage you to reach out. We take all inquiries seriously and will work to resolve issues promptly on pamantoto.
We at pamantoto keep your data protected, never sell it, and respond to your privacy requests within 30 days.
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you via email if the changes are material. Your continued use of pamantoto after an update means you accept the new terms. The "Last Updated" date at the bottom of this page shows when we last revised it.
We believe transparency about data collection and security is essential to building trust on pamantoto. If you have any questions about this policy, our team is ready to help. Your privacy matters to us.